OnePlan & Jira: Projects

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This article explains how to set up the integration between your OnePlan group/environment and Jira.  There are two different available integrations between OnePlan and Jira.  The use case for this article is the integration for OnePlan Plans mapped to Jira Projects.  

OnePlan Setup

In order to do the OnePlan setup, you need to be an admin, meaning you are a user with Owner permissions in OnePlan.


  1. Log in to your OnePlan group with your Office365 account.
  2. Open the Admin pages by clicking on the Settings gear.
  3. Select Integration in the admin navigation.  
  4. Click the + (plus) icon in the Authentication Keys section.
  5. Save the key name & generated key somewhere (such as in a notepad doc), as once you navigate away, the key cannot be seen.  To be used at a later step in the OneConnect configuration.

Jira Setup

  1. Navigate to the Jira site URL to be connected (i.e.
  2. Follow the instructions to ‘Create an API token’ from this Jira document:
  3. Save the API token that is generated.  To be used at a later step in the OneConnect configuration.

OneConnect Setup

  1. Navigate to
  2. Click Add Integration.  
  3. Select the OnePlan & Jira connector.  
OneConnect - Google Chrome

There are two available integrations between OnePlan and Jira.  Be sure to click the Configure button for Jira Project and OnePlan Plans.  


  1. Authentication Key: Enter/paste the OnePlan Key that you saved from the earlier OnePlan Setup steps.
  2. Click the Next button.


Click the Next button.


Input the Jira authentication information and configure the settings as required.

  1. Jira URL
  2. Username
  3. Password: API Token (Saved from earlier step above)
  4. Issue Types.  Specify the issue types to synchronize back into OnePlan as backlog items.  Task, Bug, Story, etc.
  5. Epic Type.  Specify the type of issue at Epic level. Plan from OnePlan will be created as the specified type in Jira.
  6. Check this option to bring all issues regardless if they are in sprint or not.  By default, will only bring issues that are in sprint.
  7. Check this option to roll up sub-tasks’ resources to the parent tasks.
  8. Click Next when ready.  Wait for the integration to finish the installation process and it will direct you to your integration.

Integration Information


This integration has these main use cases for functionality.

  1. Create/Update project in Jira
  2. On creation, user is able to select Jira project types
  3. Create/Update plan in OnePlan
  4. Create/Update backlog in OnePlan from Jira issue types associated with the connected project
  5. Issue types synchronized are based on the ones specified in OneConnect

Scheduled Jobs

The following scheduled jobs are installed by default.  

  1. SynchLookups
    • Synchronize all available Jira Project Types into OnePlan choice fields
  2. OnePlanUpdate
    • Create/Update plan in OnePlan
    • Create/Update backlog in OnePlan
  3. OnePlanPublish
    • Create/Update project in Jira

Default Fields Created

In OnePlan:

  • Jira Project Types
    • Created on the Plan level field and is used for specifying which Jira Project Type to be used when creating project in Jira
    • Type: Choice field
    • SynchJiraProjectTypes will be the job that runs the synchronization to fill out the project types

Default Field Mappings

Plans (OnePlan) <--> Projects (Jira)

OnePlan Fields


Jira Fields



Project Name

Jira Project Types

Project Type
Owner <-->

Backlogs (OnePlan) <--> Issues (Jira)

OnePlan Fields


Jira Fields




Parent ID (Structure)


Parent Issues ID

LookupTables (OnePlan) <--> ProjectTypes

OnePlan Fields


Jira Fields

Jira Project Type (Plan)


Type Name

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